Terms of Service

1. Acceptance of Terms

Welcome to Artificially Good ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at artificiallygood.ai and our AI transformation consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Description of Services

Artificially Good provides comprehensive AI transformation solutions including:

• AI Strategy & Governance: Development of unified AI strategies, responsible AI frameworks, and governance models
• GenAI Implementation: Design and deployment of generative AI solutions, including LLMs and custom AI agents
• Change Management & Adoption: Training programs, stakeholder engagement, and cultural transformation support
• MLOps & Infrastructure: AI delivery platforms, automated pipelines, and model lifecycle management
• Data Strategy & Analytics: Data governance, quality frameworks, and analytics capabilities
• Ethical AI & Privacy: Frameworks for responsible AI use, bias mitigation, and regulatory compliance

3. Service Agreements

3.1 Consulting Engagements

Our consulting services are provided under separate written agreements that will specify project scope, deliverables, timelines, and compensation. These Terms supplement but do not replace project-specific agreements.

3.2 Implementation Timeline

Typical AI implementation projects range from 3-6 months, though timelines may vary based on project complexity and client requirements.

4. Client Responsibilities

Clients engaging our services agree to:

• Provide accurate and complete information necessary for project delivery
• Designate appropriate stakeholders and decision-makers
• Ensure timely access to relevant systems, data, and personnel
• Comply with all applicable laws and regulations in their use of AI technologies
• Implement appropriate security measures for any AI systems developed

5. Intellectual Property

5.1 Client Data and IP

Clients retain all rights to their proprietary data, existing systems, and business processes. We will not claim ownership of client intellectual property.

5.2 Deliverables

Unless otherwise specified in a project agreement, clients will own deliverables specifically created for their project, while we retain rights to our methodologies, frameworks, and general know-how.

5.3 Pre-existing IP

We retain all rights to our pre-existing intellectual property, including but not limited to our AI frameworks, methodologies, and proprietary tools.

6. Confidentiality

We understand the sensitive nature of AI transformation projects and commit to:

• Maintaining strict confidentiality of all client information
• Using client information solely for project delivery purposes
• Implementing appropriate security measures to protect client data
• Not disclosing client information to third parties without explicit consent

7. AI-Specific Considerations

7.1 Responsible AI

We promote responsible AI development and implementation, including:

• Ethical AI framework development
• Bias detection and mitigation strategies
• Transparency and explainability in AI systems
• Compliance with applicable AI regulations and guidelines

7.2 AI Model Performance

While we strive for optimal AI model performance, we cannot guarantee specific performance metrics or outcomes. AI systems may require ongoing optimization and adjustment.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our liability for any claims arising from our services shall not exceed the fees paid for the specific project
• We shall not be liable for indirect, consequential, or punitive damages
• Clients are responsible for testing and validating AI systems before production deployment
• We are not liable for damages resulting from client's use of AI systems post-implementation

9. Website Use

9.1 AI Strategy Assistant

Our website features an AI chatbot for initial consultations. Information provided through this tool is for general guidance only and does not constitute formal consulting advice.

9.2 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use our content without proper attribution

10. Privacy and Data Collection

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

12. Termination

Either party may terminate consulting engagements as specified in individual project agreements. We reserve the right to terminate website access for violations of these Terms.

13. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Melbourne, Victoria.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.